Fees and Payments

Fees and Payments

What is this Fees and Payments Policy?

2.1. This fees and payments policy (“FPP Policy”), together with the terms of use describes D&J’s accepted payment methods, and D&J’s policies and procedures in relation to acceptance of fees and payments towards the services offered through the Platforms. D&J’s primary object is to ensure that the Platforms are user friendly and equipped with reasonably expected security infrastructure to protect any financial information which may be shared by Users.

2.2. Users are required to peruse and understand the terms of this FPP Policy. If you do not agree to the terms contained in this FPP Policy, you are advised not to accept the Terms of Use and this FPP Policy and may forthwith leave and stop using the Platforms. The terms contained in this FPP Policy shall be accepted without modification and accordingly, you agree to be bound by the terms contained herein.

  1. Fees and Payment Options

3.1. D&J does not levy any fee for browsing the Platforms. D&J may, in future, consider levying fees on the Users for using the Platforms as a whole, or for use of certain features of the Platforms. In such an event, you agree to pay any such fees, as applicable. D&J does not covenant or guarantee providing you with a notice prior to enforcing such a levy of fees. Your continued usage of the Platforms after such change in the fees will be considered to be your acceptance of such changes.

3.2. In order to ensure User convenience, D&J offers multiple payment options to Users. D&J, without prior notice to Users, reserves the right to add or delete payment options from the ones listed below:

  • 2.1. Payment through net banking facilities;
  • 2.2. Payment through select credit cards;
  • 2.3. Payment through select debit cards;

The payment options referred to above shall hereinafter collectively be referred to as “Payment Options”. While reasonable endeavors are made to offer the Payment Options through varied banking channels, presently, D&J accepts payments only from major, select banking avenues.

3.3. It is expressly clarified that accepting a User’s payment through the Payment Options is solely at D&J’s discretion. D&J reserves the right to reject payment from a User through the Payment Options for any reason whatsoever. In order to further validate a User’s transaction, D&J may request the User to submit a copy of the User’s photo identity proof (such as the User’s PAN card/SSN), failing which, D&J reserves the right to reject a User’s payment made through the Payment Options.

3.4. While using the Payment Options, Users agree to provide correct, complete and accurate financial information such as credit/debit card details or prepaid payment instrument account details which may be stored by D&J’s third party payment gateway provider. Users shall not use a credit/debit card or prepaid instrument which is not lawfully owned by him/her or which the User has not been lawfully authorised to use. The User shall solely be responsible for the security and confidentiality of his/her financial information. D&J disclaims all liabilities that may arise as a consequence of any unauthorised use of the User’s financial information and/or identity, including, details relating the Payment Options.

3.5. D&J shall not be held responsible and shall not assume any liability in respect of any loss or damage suffered by a User owing to:

  • 5.1. a lack of authorisation for any transaction, including such transactions carried out on gift cards and vouchers issued to Users as a part of D&J’s promotions;
  • 5.2. the exceeding of the credit/debit limit mutually agreed between the User and the issuing bank;
  • 5.3. any payment issue arising out of technical glitches occurring during a transaction; or
  • 5.4. a declination of transaction for reasons beyond D&J’s control.